As a global brand, with business partnerships transcending the shores of Nigeria, we are deeply concerned about the COVID-19 pandemic.
According to Mr.Tunde Popoola, Managing Director/CEO, CRC Credit Bureau, “in time of upheaval such as this, it is imperative to stay calm and work together to beat the virus as a country and indeed as humanity.
“In response to this, CRC Credit Bureau has further strengthened current practices to safeguard the health of its employees, customers and other stakeholders:
“We understand the importance of the role we play in credit decision making and with digitalization, it is imperative that decisions can still be taken within seconds.
“Therefore, with the current realities, we seize this opportunity to once again reassure you of our commitment to ensure that we deliver products and services that enable, our stakeholders make informed decisions that enhance access to credit for strategic growth and continue to deliver value to our stakeholders during this time.
“Our support staff are available to assist for prompt resolution of inquiries via our help desk platform. Click here https://helpdesk.creditreferencenigeria.net/ This allows you make your requests or chat directly with a member of the support team online real time.
“All alternative channels of communication e.g. email addresses and telephone numbers for further contact are also available on the help desk platform and our website ‘Contact Us’ page for speedy resolutions.
“Direct messages can also be sent via our social media handles. For ease of reference, kindly click on the social media icon buttons below to follow us and leave a message. You can also click the link in bio to download the mobile app.
“Our Application Programming Interface (API) is also operational 24/7 to enable our partner institutions access information to ensure uninterrupted business operations.
“Training schedules by our financial education center has been postponed until we receive directive on the acceptable group engagement levels by Lagos State and the Federal Government of Nigeria.
“To partake in the containment of the spread of the virus, meetings with relationship managers are being moved to other channels: Conference calls, Video Calls, Skype, Google and Zoom. They are also available via, emails and phone calls.
“Events are changing by the second; we remain committed and are actively monitoring the situation as it evolves. We are confident that as a country and global village, we will rise above the current situation.
“We assure you during this time, that our platform remains secure and will be available 24/7 without interruptions. We will continue to give our support, innovation and reliability that you depend on.
“Thank you for partnering with us to set standards for financial empowerment and informed decision making.
“We wish you the very best of health and safety”.